At 999we, the privacy of every Pakistani player on our platform is taken seriously. This Privacy Policy explains in plain terms what personal data we collect when you use the 999we website and gaming services, why we collect it, how we use and protect it, who we share it with, and what rights you have over your own information. Please read this document carefully before registering your account.
These six principles summarise 999we's approach to data privacy. Full legal details follow in the policy text below.
Every data exchange between your device and 999we servers — login credentials, payment details, personal information — is encrypted with TLS 1.3. No data travels over the network in plaintext under any circumstances.
Personal data stored on 999we infrastructure is encrypted at rest using AES-256. Access to production databases containing player personal information is restricted to authorised personnel only, with full audit logging on every access event.
999we does not sell, rent, or trade your personal information to third-party marketers. Data sharing is limited to licensed payment processors, game suppliers, fraud prevention partners, and regulatory authorities — only where legally required or contractually necessary.
You have the right to access, correct, port, restrict, or request deletion of your personal data held by 999we, subject to our legal retention obligations. Data subject requests are processed within 30 days of receipt via the support channel.
999we collects only the personal data that is strictly necessary for account management, identity verification, fraud prevention, and regulatory compliance. We do not collect biometric data, location data beyond country-level, or social media profile information.
In the unlikely event of a personal data breach affecting 999we player accounts, affected Players will be notified within 72 hours of the breach being confirmed, in accordance with the obligations under our licensing framework. We will communicate what data was affected and what steps we are taking.
Summary: This Privacy Policy explains how 999we collects and handles your personal data. By registering an account or using the 999we platform, you acknowledge that you have read and understood this policy. If you do not agree with any part of this policy, please do not register or continue using the platform.
999we ("the Company", "we", "us", "our") operates the online gaming and sports betting platform accessible at 999we.net. The Company acts as the data controller in respect of all personal data collected from players who register and use the 999we platform. As data controller, 999we determines the purposes and means of processing personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
For all data-related queries and requests, players may contact the 999we Data Protection team via the live chat support channel available within the account dashboard, or by email at [email protected] with the subject line "Data Privacy Request".
999we collects personal data through multiple touchpoints across the platform lifecycle. The categories of data collected are described below.
When you create a 999we account, we collect your full legal name as it appears on your government-issued ID, your date of birth, your email address, your Pakistani mobile number, your preferred currency (PKR), and the country of residence you declare during registration. This information is mandatory — accounts cannot be created without it.
To comply with our licensing obligations and anti-money-laundering regulations, 999we requires identity verification before processing withdrawals. KYC data collected includes a copy of your CNIC (Computerised National Identity Card) or passport, a selfie or live photo for liveness verification, proof of address (utility bill or bank statement), and proof of payment method ownership (screenshot of JazzCash, EasyPaisa, or bank account showing your name).
We collect records of all deposits, withdrawals, bonus credits, and gaming transactions associated with your 999we account. This includes transaction amounts in PKR, timestamps, payment method identifiers (masked account numbers), and transaction reference numbers from payment processors.
999we maintains logs of your gaming activity on the platform, including games played, bet amounts, outcomes, session durations, and responsible gaming tool usage. This data is used for account management, regulatory reporting, dispute resolution, and responsible gaming monitoring.
When you access the 999we platform, we automatically collect your IP address, browser type and version, operating system, device type (mobile, desktop, tablet), screen resolution, referring URL, and session timestamps. This data is used for security monitoring, fraud detection, and platform optimisation.
When you contact 999we support via live chat or email, we retain records of those communications including the content of your messages, the date and time of contact, and the resolution applied. This data is retained for quality assurance, dispute resolution, and regulatory audit purposes.
| Data Category | Examples | Mandatory? |
|---|---|---|
| Registration Data | Name, DOB, email, mobile number | Yes |
| KYC Documents | CNIC copy, selfie, proof of address | Yes (for withdrawals) |
| Financial Data | Deposit/withdrawal records, PKR amounts | Auto-collected |
| Gaming Activity | Bets placed, games played, session time | Auto-collected |
| Technical Data | IP address, device type, browser | Auto-collected |
| Communications | Live chat transcripts, support emails | When you contact us |
999we uses the personal data it collects for the following purposes:
999we processes personal data on the following legal bases, depending on the purpose of processing:
Where 999we relies on consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. Withdrawing consent for marketing will not affect your ability to use the 999we platform.
Cookies are small text files placed on your device when you visit the 999we platform. They allow the platform to remember your session state, preferences, and activity across pages. 999we uses both first-party cookies (set directly by 999we.net) and third-party cookies (set by our licensed game suppliers and analytics partners).
You may manage cookie preferences through your browser settings. Instructions for managing cookies in popular browsers are available via your browser's help documentation. Please note that disabling strictly necessary cookies will prevent you from logging in to your 999we account and accessing gaming services.
999we does not sell or rent your personal data to any third party. We share personal data only with the following categories of recipients, and only to the extent necessary for the stated purpose:
Important: 999we will never share your personal data with third-party marketing companies, data brokers, social media platforms, or advertisers without your explicit prior consent. Any third party that receives your data is contractually required to protect it to a standard no less stringent than our own.
As an internationally licensed online gaming platform, 999we's infrastructure spans multiple jurisdictions. Personal data collected from Pakistani players may be stored and processed on servers located outside Pakistan, including in the jurisdiction where 999we holds its gaming licence and in secure cloud data centre regions operated by our infrastructure providers.
Where personal data is transferred internationally, 999we ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Privacy Policy. These safeguards include contractual data processing agreements with all international data recipients, technical security measures such as encryption in transit and at rest, and access controls that limit data access to authorised personnel only.
999we retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods mandated by our licensing obligations:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual. Where data is anonymised, it may be retained indefinitely for aggregate statistical analysis.
As a player on the 999we platform, you have the following rights in respect of your personal data. To exercise any of these rights, please contact the 999we support team via live chat or email with the subject line "Data Rights Request".
Request a copy of all personal data 999we holds about you, including the categories of data, purposes of processing, and any third parties with whom it has been shared.
Request correction of inaccurate or incomplete personal data held on your 999we account. Where data is used in regulatory filings, corrections may require supporting documentation.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations under licensing and AML frameworks.
Request that 999we restricts processing of your personal data while a dispute about its accuracy or lawfulness is pending resolution.
Request a copy of personal data you have provided to 999we in a structured, commonly used, machine-readable format (JSON or CSV), where technically feasible.
Object to the processing of your personal data for marketing purposes or where processing is based on legitimate interests. You may opt out of marketing at any time via your account settings.
999we will respond to all data rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further two months, in which case you will be notified of the extension and the reason for the delay.
The 999we platform is strictly restricted to individuals who are 21 years of age or older. 999we does not knowingly collect personal data from anyone under the age of 21. Age verification is a mandatory component of the KYC process, and accounts held by persons under 21 will be suspended immediately upon discovery.
If you are a parent or guardian and believe that a person under 21 has registered a 999we account using false age information, please contact our support team immediately via live chat so that the account can be investigated and closed. 999we takes underage gambling extremely seriously and cooperates fully with responsible gaming bodies on this matter. We encourage parents to use parental control software to restrict access to online gaming platforms where minors share devices.
With your explicit consent, 999we may send you promotional communications via email or SMS. These may include welcome bonus information, reload offer announcements, PSL cricket betting promotions, new game launch notifications, and platform feature updates relevant to Pakistani players.
You may opt out of marketing communications at any time by:
Opting out of marketing communications will not affect transactional communications that are necessary for account management, such as deposit confirmations, withdrawal notifications, KYC request emails, and security alerts.
999we employs a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Key measures include:
While 999we takes all reasonable technical and organisational precautions to protect your data, no system can be guaranteed to be completely secure. Players are encouraged to use strong, unique passwords for their 999we accounts and to enable two-factor authentication from the account security settings panel.
The 999we platform may contain links to third-party game provider environments or informational pages. These third-party environments operate independently of 999we and are governed by their own privacy policies. 999we is not responsible for the privacy practices of any third-party game supplier, payment processor website, or any other external environment that may be accessible from within the 999we platform. We encourage players to review the privacy policies of any third-party services they interact with.
999we reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, our licensing obligations, our data processing practices, or the features available on the platform. When material changes are made to this Privacy Policy, we will notify registered players by displaying a prominent notice on the 999we platform and, where appropriate, by sending a notification to your registered email address.
The revised Privacy Policy will take effect on the date specified in the update notice. Continued use of the 999we platform following the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. The version number and effective date at the top of this document will always reflect the most current version.
If you have questions, concerns, or requests relating to this Privacy Policy or the way 999we handles your personal data, please contact us through the following channels:
If you are unsatisfied with 999we's response to a data privacy complaint, you have the right to escalate the matter to the relevant data protection authority or dispute resolution body associated with 999we's licensing jurisdiction. Details of the applicable supervisory authority are available upon request from the 999we support team.
Last Reviewed: This Privacy Policy was last reviewed and updated on 1 January 2026 (Version 2.4). If you require a copy of a previous version of this policy, please contact the 999we support team.
Now that you know how 999we protects your privacy, explore everything the platform has to offer — cricket betting, live casino, slots, and more. All transactions in PKR via JazzCash & EasyPaisa. 21+ only. Play responsibly.